Shipping & Returns Policy

We always aim to despatch orders within 3 working days of an order being placed, we then hand the orders and control from that point on over to one of our shipping partners. (USPS)

 if after 10 working days from placing your order, you are concerned about its whereabouts, just get in touch and we will happily investigate. We send all packages by services with a tracking number - your tracking number should be sent to you as soon as your label is printed and will be in transit until we fill your order!

 

USPS First Class Shipping:

$3.99 (FREE on orders over $50!)

Delivery in 1-5 days after shipping.

 

USPS Express Priority Shipping:

$8.99

Delivery 1-2 days after shipping.

 

We process Express orders ahead of others, but if you need your order on a particular day, please email us immediately after placing your order.

 

Where do you ship?

We ship worldwide!

 

How fast will I receive my order?

It typically takes up to 4-8 business days to process your order. Afterwards, your product will ship out and arrive with 5-7 business days. Our goal is to always get you your teas ASAP.

 

How can I make a return/exchange?

Not happy with your order? Let us know- we accept all returns for full refunds as long as items have NOT been opened. 


Need more help?

Contact: abby@ultraviolet.la for questions about your order!